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Safe Phone Medical Alert Systems

Help Anytime, Anywhere!

With a legacy spanning 14 years and serving thousands, you can trust that we will give you the best products with the best 24/7 monitoring and customer service you deserve

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How Can belle Help Me?

Press The Call Button

Activate your Safe Phone device for any emergency by pressing the unit’s call button. Auto fall detection (optional) is available on specific systems.

step 1

Talk to Operator

Operators are standing by 24/7 ready to assist you with any situation you might be experiencing, and you’ll  communicate directly through the device.

step 2

Help On The Way

After discussing your needs with the operator, we’ll get you the appropriate level of response, which can include emergency services or simply a friend or family member.

step 3

Find the product that’s right for you.

From $52/mo

Info

belle W

belle W is a lightweight, wrist-worn mobile personal emergency response system that offers customers confidence to
live life on their terms. They can easily get help at home or away from home with the press of a button, across the US.
belle W is certified on the Verizon 4G LTE network. belle W connects users to expert operators at a UL-Listed, TMA Five
Diamond Certified central station 24/7 via built-in two-way voice.

  • 4G LTE Verizon.
  • Coverage anywhere in U.S.*
  • Battery Life: averaging about 6 days between charges
  • Talk to operator directly through pendant.
  • Weight: 0.1 lbs.
  • Style: WristBand.
  • Shower-safe.
  • Fall Detection: Yes optional ($9.95/month).
  • Lockbox: Yes optional ($3.95/month).
  • Care Plan: Yes optional ($3.95/month).
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612-440-6317
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belle® W Specifications

Certified on Verizon 4G LTE Network

General

  • Communication Modes IoT Networking MQTT
  • WiFi 802.11b/g/n location service
  • 2-way calling VoLTE, HD Voice certified
  • Fall Detect (optional) with user cancel
  • Motion Features UpAndAbout reporting, Step counting
  • Single Battery Charge Lasts up to 1-2 days in Always On mode or up to 7 days in Ready Mode

Environmental

  • Temperature -10° to +50° C (operating); -20° to +70° C (storage); Charging: 0° to +35° C
  • Humidity 90%RH @ 40° C non-condensing, 36 hrs.
  • Durable 100 drops @ 30 cm to wood front and back, 1 m to concrete all faces, edges, corners
  • ESD Air: ±10kV, Direct Contact: ±6kV
  • Water Protection Rated IP67 enclosure

Cellular

  • Data Support Secure, private, IOT networking
  • Operating Bands VZW LTE CAT1 FDD B2, B4, B5, B13
  • E-UTRA UE Power Class 3 (0.2 W, 22 dBm)
  • LTE CAT 1 Uplink up to 5 Mbps/Downlink up to 10 Mbps

Electrical

  • Operating Voltage 3.88V LiPo battery pack
  • Battery Capacity 210mAh
  • Power Consumption 1.85mA@3.8V (active), 968mA@3.8V (unconnected)

Physical

  • Dimensions 1.57 x 1.46 x 0.49” (40 x 37 x 12.5 mm)
  • Weight 0.7 oz without wrist strap, 1.2 oz with wrist strap
  • Certifications GCF, Verizon FCC: 2AP4W-VWEAR
  • Battery and Charger - UL, IEEE1725, CEE

Info

belle X

belle X is a small, easy to use mobile personal emergency response system that offers customers confidence to live life
on their terms. They can easily get help at home or away from home with the press of a button, across the US. belle X is
certified on the Verizon 4G LTE network. belle X connects users to expert operators at a UL-Listed, TMA Five Diamond
Certified central station 24/7 via built-in two-way voice. belle X is available in black and white.

  • 4G LTE Verizon.
  • Coverage anywhere in U.S.*
  • Battery Life: 1-2 weeks.
  • Talk to operator directly through pendant.
  • Weight: 1.3 ounces.
  • Style: Necklace or Clothing Clip.
  • Shower-safe.
  • Fall Detection: Yes optional ($9.95/month).
  • Lockbox: Yes optional ($3.95/month).
  • Caregiver App: Yes optional ($9.95/month).
  • Care Plan: Yes optional ($3.95/month).
Call Us to Order
612-440-6317
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From $52/mo

belle® X Specifications

Certified on Verizon 4G LTE Network

General

  • Location Accuracy 3 meters (SUPL 2.0, GNSS with A-GPS)
  • A-GPS Acquisition Sensitivity -151dB
  • WiFi location assistance
  • 2-way calling VoLTE, HD Voice certified, speaker audio volume to 78 dBA
  • Fall Detect (optional) with user cancel (worn as a pendant)
  • Motion Features UpAndAbout reporting, Geofencing, Step counting
  • Single Battery Charge Lasts up to 6 days continuously connected or 16 days unconnected

Environmental

  • Temperature -10° to +50° C (operating); -20° to +70° C (storage)
  • Humidity 95%RH @ 40° C non-condensing, 36 hrs.
  • Durable 100 drops @ 30 cm to wood front and back, 1 m to concrete all faces, edges, corners
  • ESD Air: ±10kV, Direct Contact: ±6kV
  • Water Protection Rated IP67 enclosure

Cellular

  • Data Support Secure, private, IOT networking
  • Operating Bands VZW LTE CAT1 FDD B2, B4, B5, B13
  • E-UTRA UE Power Class 3 (0.2 W, 23 dBm)
  • LTE CAT 1 Uplink up to 5 Mbps/Downlink up to 10 Mbps

Electrical

  • Operating Voltage 3.8V LiPo battery pack
  • Battery Capacity 400mAh
  • Power Consumption 1.85mA@3.8V (TCP/IP connection), 968mA@3.8V (unconnected)

Physical

  • Dimensions 2.72 x 1.38 x 0.57” (69 x 35 x 14.5 mm)
  • Weight 1.3 oz (35 g)
  • Verizon Certifications FCC, GCF, Verizon, IC
  • Battery and Charger UL1642, UL2054, UL60950, UN38.3, IEEE1725, IEC60950+IEC62133, CSA C381.2, IEC62301, CEE

Testimonials

Hear From Our Customers

"The service team at this workshop is extremely professional and reliable. They have always provided excellent maintenance and repair services for my car.",
John SmithSoftware Engineer at XYZ
John Smith
"I recently visited this workshop and was really amazed by their top-notch services. The technical team is skilled and very helpful. I will definitely recommend this workshop to others.",
Sarah JohnsonMarketing Manager at ABC Corporation
Sarah Johnson
"I have been taking my car to this workshop for all repair and maintenance work for a long time. The team is always friendly and provides timely service. I am completely satisfied with their service and highly recommend them.",
James BrownCEO at Qwerty Inc.
James Brown
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FAQs

Frequently Asked Questions

Still have questions?

With a legacy spanning 14 years and serving thousands, you can trust that we will give you the best products with the best 24/7 monitoring and customer service you deserve

In the event of an emergency Safe Phone 24-hour operators answer the alarm and will talk to you through the speaker on the belle X or belle W. Operators can dispatch emergency services or contact a friend or family member depending on the severity of the situation. Each account can have up to four personal emergency contacts such as a friend, neighbor, or family member.

Unfortunately, medical alert devices are not covered under Medicare. Medicaid does cover alert devices, but eligibility varies by state. If you are looking to get the device covered by insurance or Medicaid, we would encourage you to reach out to your private insurance or case manager.

Our alert devices can be used in any emergency situation. If you are with someone who is having an emergency, you can use your button to get help for that person. Safe Phone operators can send fire, police or emergency medical services.

Belle X and Belle W offer optional fall detection in both operating modes. If Belle X or W’s proprietary advanced fall detection technology senses a fall, it automatically connects the user with operators who can speak with users, locate them via GPS and WiFi location services, and send assistance. It is not guaranteed that fall detection will always accurately determine a fall. It is advised that the user always presses the button when help is needed.

belle W and belle X devices are completely stand-alone systems meaning they do not require the user to have a cell phone, Wi-Fi, or a landline. These devices function like a cell phone using available coverage from  Verizon. Safe Phone typically uses the Verizon as its primary carrier.

Yes, all Safe Phone Medical Alert devices are water-resistant and completely safe for the shower. However, they cannot be submerged in water so no swimming or bathing with your medical alert system.

belle W- Up to 7 days per charge depending on signal coverages and usage.

 belle X- Appx. 1-2 weeks depending on signal coverages and usage/features enabled.

Individuals with pacemakers should consult their physician. We also recommend reviewing their pacemaker materials regarding interaction with cell phones and to take the same precautions that materials recommend for this device.
In a case where you accidentally press your button, it will go into an alarm as it would in a real emergency. When the operator connects, simply let them know everything is okay and it was a mistake. The operator will confirm that you’re OK and then mark the interaction as a test or false alarm. There are never any additional charges for the device going into alarm. Test frequently so you’re that much more prepared to use during a real emergency!
Kindly visit the product pages for prices as it may vary over time.

Yes by contacting us on our email safephonealerts@gmail.com.

We offer free shipping for all orders. Allow 2-3 days for arrival (M-SAT).

Safe Phone Medical Alert Systems come already activated with the information provided during the order process. belle W and Belle X devices require 2-4 hours of charge time to ensure a full battery.  Once connected, press your medical alert button to test through to an operator. Safe Phone will also call you a day or two after your order arrives and is happy to walk through charging and testing, along with answering any questions you may have about your new medical alert system.

There are two options if you lose or break your device and need a replacement. You can pay a one-time replacement fee (the fee depends on the system) or add our Care+, which is device insurance. Care+ is just an additional $3.95/per month and covers one replacement a year.
The caregiver mobile app is only available for the BELLE “X” and enables caregivers to: Locate the Belle device on demand Ring the device to help find misplaced units Receive app notifications for button presses, falls, low battery, power off, and first motion of the day View button press history Check device battery level Check the device’s first motion of the day and set a target first motion time Track steps and set a daily step goal (the user will receive a link automatically when their email address is entered on form when ordering and if additional individuals would like to be added simply send us an email to: safephonealerts@gmail.com with the email, first and last name and relation to the user and a link will be sent to them
The optional Care Plan is insurance for your device. There are two options if you lose or break your device and need a replacement. You can pay a one-time replacement fee (the fee depends on the system) or add our Care Plan, which is device insurance. The Care Plan is just an additional $3.95/per month and covers one replacement a year.

Safe Phone is responsible for all service and repair of faulty equipment from normal “wear and tear,” or manufacturer defect. There is no extra cost.

We understand needs change and people may need to stop service. Simply send an email to safephonealerts@gmail.com for instructions on cancelling & returning equipment Then, upon receipt of equipment, we will cancel the account.

If you still have unanswered questions, don’t hesitate to reach out to us for more information.

Contact Us

With a legacy spanning 14 years and serving thousands, you can trust that we will give you the best products with the best 24/7 monitoring and customer service you deserve

Contact

safephonealerts@gmail.com

612-440-6317

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